LEGAL TERMS

1.- IDENTIFICATION DATA
This Website, whose owner is:
JamLudaSL
with CIF B66127366
and address in Montmany 42
08012 Barcelona
phone 933155338
and email info@casajambarcelona.com
Registered in the Mercantile Registry of Jam Luda SL 2013/1635, volume 43958, folio 166, sheet nº B-442853, inscription: 1.
is made up of the website associated with the domain: casajambarcelona.com
From now on, the owner will be called “CASA JAM BARCELONA”.

2.- USERS
The use of this Website attributes the condition of USER to whoever does so and implies acceptance of all the conditions included in this Legal Notice. Some aspects of this Website, due to their specialty, may be subject to particular conditions or rules that may replace, complete or modify this Legal Notice, so they must also be accepted by the user who uses or accesses them. The USER declares under his responsibility that he is over 14 years of age and has sufficient capacity to contract or process the data in question, for which CASA JAM BARCELONA is not responsible for failure to comply with this requirement.

3.- USE OF THE WEBSITE
The User undertakes to use the Website, the contents and services in accordance with the Law, this Legal Notice, good customs and public order. In the same way, the User undertakes not to use the Website or the services provided through it for illicit purposes or effects or contrary to the content of this Legal Notice, harmful to the interests or rights of third parties, or that in any way may damage, disable or deteriorate the Website or its services, or prevent normal enjoyment of the Website by other Users.

Likewise, the User expressly undertakes not to destroy, alter, disable or, in any other way, damage the data, programs or electronic documents and others found on this Website. The User undertakes not to hinder the access of other users to the access service through the massive consumption of computer resources through which CASA JAM BARCELONA provides the service, as well as to carry out actions that damage, interrupt or generate errors in said systems. .

The User undertakes not to introduce programs, viruses, macros, applets, ActiveX controls or any other logical device or sequence of characters that cause or are likely to cause any type of alteration in the computer systems of CASA JAM BARCELONA or third parties.

4.- DATA PROTECTION

BASIC INFORMATION ON DATA PROTECTION
RESPONSIBLE: JamLuda SL
PURPOSE: Inform and manage the activities, services and products offered and those requested or contracted, as well as informing about the novelties that are produced in them, not being used for purposes incompatible with these.
RECIPIENTS
Your data can be deposited in: Acumbamail and Mailchimp to manage the sending of newsletters; at 10dencehispahard S.L, which is the company contracted for our web hosting; and in ASSD GmbH, which is the reservation management platform for the accommodation.
RIGHTS
You can access, rectify and delete your data, as well as other rights as explained in the additional information.
additional info
You can consult the additional and detailed information on Data Protection in the corresponding section of this text.

5.- INTELLECTUAL AND INDUSTRIAL PROPERTY
All the contents of this Website, texts, photographs, graphics, images, sounds, technology, software, links, audiovisual content, graphic design, source code, etc., as well as trade names, trademarks and other distinctive signs, are owned by CASA JAM BARCELONA or third parties, the user not acquiring any rights over them by the mere use of this Website.

Its content may not be subject to manipulation (modification, copying, alteration, reproduction, transmission, adaptation, translation, etc.) by the user or third parties, either totally or partially, without express authorization. And its distribution, assignment, public communication and any other act that is not expressly authorized by the owner is absolutely prohibited.

6.- EXCLUSION OF GUARANTEES AND LIABILITY=
CASA JAM BARCELONA is not responsible, in any case, for damages of any nature that may cause, by way of example: errors or omissions in the contents, lack of availability of the Website or the transmission of viruses or malicious programs or harmful in the contents, despite having adopted all the necessary technological measures to avoid it.

7.- MODIFICATIONS
CASA JAM BARCELONA reserves the right to make the modifications it deems appropriate on its Website without prior notice, being able to change, delete or add both the content and services provided through it and the way in which they appear are presented or located on your portal.

8.- LINKS

Links or hyperlinks can be accessed from this CASA JAM BARCELONA Website. CASA JAM BARCELONA does not exercise any type of control over such sites and content. In no case will CASA JAM BARCELONA, creator of this Website, assume any responsibility for the contents of any link belonging to a third-party Website, nor will it guarantee the technical availability, quality, reliability, accuracy, amplitude, veracity, validity and constitutionality of any material or information contained in any such hyperlinks or other Internet sites. Equally the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.

9.- RIGHT OF EXCLUSION

CASA JAM BARCELONA reserves the right to deny or withdraw access to the Website and/or the services offered without prior notice, at its own request or that of a third party, to those users who fail to comply with these General Conditions of Use.

10.- GENERALITIES

CASA JAM BARCELONA will pursue the breach of these conditions as well as any improper use of its Website, exercising all civil and criminal actions that may correspond by law.

11.- APPLICABLE LEGISLATION

This Legal Notice is fully governed by Spanish law. All disputes or claims arising from the interpretation or execution of these conditions will be governed by Spanish law.

European Platform for Conflict Resolution in eCommerce. For the resolution of online disputes in consumer matters in accordance with Art. 14.1 of Regulation (EU) 524/2013, the European Commission provides an online dispute resolution platform that is available at the following link:http:// ec.europa.eu/consumers/odr/. This address is only available to consumers residing in the EU. It is, therefore, incompatible with conflicts generated with other countries.

12.- INTERNATIONAL TRANSFERS

The sending of newsletters or information bulletins and other commercial information is done through the Acumbamail application, developed by The Rocket Science Group Llc, a company located in the United States which, to the extent that the personal data of name, surnames and email address are hosted on their servers, assumes the existence of an International Data Transfer that is necessary to manage shipments. Therefore, the user, by providing us with their data, consents to said international data transfers. The company The Rocket Science Group Llc is adhered to the Privacy Shield protocol. It can be found at: https://www.privacyshield.gov/participant_search. And therefore it complies with all the security specifications required by the General Data Protection Regulation (RGPD), published in May 2016 and applicable from May 25, 2018 throughout the European Union.

DATA PROTECTION

ADDITIONAL INFORMATION ON DATA PROTECTION

RESPONSIBLE (of the treatment)
JamLudaSL
Postal address: : Montmany 42
08012 Barcelona
Phone +34933155338
Email: info@casajambarcelona.com

PURPOSE (of treatment)
Provide you with the service you request in each of the forms in which you register your data in our eco hostel CASA JAM BARCELONA.

  • Inform and manage the activities, services and products offered and those requested or contracted, as well as informing about the new developments that are produced in them, not being used for purposes incompatible with these.
  • The personal data provided will be kept as long as you do not inform us of your interest in deleting it.

LEGITIMATION (of the treatment)
Consent

  • Provided in the different contact forms

RECIPIENTS (of the data)
Data transfer

  • Your data may be communicated to the Acumbamail and Mailchimp applications, developed by The Rocket Science Group Llc, a company contracted to send our newsletters. Also to 10dencehispahard S.L, company where we have contracted our web hosting. And finally to ASSD GmbH, which is the reservation management platform for the accommodation. All in order to provide you with our services.

Data transfer

  • The Rocket Science Group Llc, is located in the United States which, to the extent that the personal data of name, surname and email address are hosted on its servers, implies the existence of an International Data Transfer that is necessary to manage shipments. Therefore, the user, by providing us with their data, consents to said international data transfers. The company The Rocket Science Group Llc is adhered to the Privacy Shield protocol. It can be found at: https://www.privacyshield.gov/participant_search. And therefore it complies with all the security specifications required by the General Data Protection Regulation (RGPD), published in May 2016 and applicable as of May 25, 2018 throughout the European Union.

RIGHTS (of interested persons)
You can exercise the rights of access, rectification and deletion of your data, as well as the limitation or opposition of the same.

ORIGIN (of the data)
Data source

  • The data is provided by the same user.
  • The data provided by the user is basic protection level data.

CONDICIONES GENERALES DE CONTRATACTIÓN

Las presentes condiciones de venta regulan el acuerdo entre CASA JAM BARCELONA y el cliente formalizado a través del Sitio Web “www.casajambarcelona.com”.

PROCEDIMIENTO DE COMPRA
Para poder hacer la reserva través del Sitio Web , el Cliente debe ser mayor de edad y debe ser el cliente final. Los menores de edad quedan excluidos de forma expresa.

Cómo hacer la reserva y pago a través de la pagina
Para hacer una reserva a través del Sitio Web de CASA JAM BARCELONA debe seguir estos pasos:

  1. Elegir las noches y el número de personas  y “COMPROBAR” la reserva con el botón.
  2. Aparece una lista de opciones de habitaciones, su capacidad y el precio por persona por noche. Señalar la elegida y el botón “SEGUIR”
  3. Para seguir con la reserva aparece una pantalla con el detalle a rellenar de los datos personales de los huéspedes: Nombre, Apellido, Calle, CP y Ciudad, País, teléfono, correo electrónico y datos adicionales, método de pago (Visa, Mastercard), número de tarjeta, fecha y titular de la misma.
  4. Señalar la casilla de aceptación de las CONDICIONES DEL CONTRATO.
  5. Con el botón RESERVA SUJETA A PAGO enviar la información.
  6. Mediante un correo electrónico se informa al cliente si la reserva está confirmado (se ha realizado el cobro del prepago) o si no se ha podido confirmar (no se ha podido realizar el cobro y se pide la revisión de los daots de la tarjeta bancaria usada)

CASA JAM BARCELONA puede cambiar las Condiciones de venta cualquier momento, sin aviso previo al Cliente. Sin embargo, CASA JAM BARCELONA anunciará dicho cambio si una reserva se cancela por alguna razón de disponibilidad y CASA JAM BARCELONA reembolsará (si corresponde) el valor de la reserva.
Una vez que el Cliente haya recibido de CASA JAM BARCELONA la confirmación de su reserva, las Condiciones de venta aplicables a la misma no se pueden modificar.

Disponibilidad de habitaciones
La culminación de una reserva a través del Sitio Web está sujeta a la disponibilidad de los dias elegidos.

Si las habitaciones no están disponibles, se comunicará al Cliente inmediatamente antes de realizar la reserva.

Derecho de CASA JAM BARCELONA de cancelar o de no aceptar una reserva

CASA JAM BARCELONA se reserva el derecho de rechazar cualquier reserva, cancelarla o no aceptarla, por las siguientes razones:

  • Se produjo un error técnico o de precios en el Sitio Web cuando se realizó la reserva.
  • La habitación/es que figura en la reserva no está disponible.
  • La información de pago facilitada era incorrecta o no verificable.
  • Los sistemas de seguridad indican que la reserva es anómala o puede ser fraudulenta.
  • Hay razones que indican que el Cliente es menor de edad.

Si una reserva se cancela por alguna de las razones anteriores, CASA JAM BARCELONA reembolsará el valor de la misma.

Cancelación de una reserva por parte de cliente
Las cancelaciones solo se aceptarán por correo electrónico y deben ser recibidas, por lo menos, 1 día antes de la fecha de llegada. En el caso de falta de cancelación o cancelación tardía, no se le reintegrará el depósito cargado a su tarjeta de crédito en el momento que usted hizo la reserva. También en este caso, el precio de la primera noche de la reserva será retenido y se le cobrará el de la segunda noche por CASA JAM BARCELONA como penalización por no disponer de la notificación de cancelación correcta. No se efectúan excepciones a esta norma.

Verificación de datos
Antes de procesar un pedido realizado por el Cliente, CASA JAM BARCELONA puede verificar los datos del mismo: su dirección, la solvencia del Cliente y si puede haber algún fraude implicado. Respecto al posible fraude, CASA JAM BARCELONA puede utilizar una verificación parcialmente automática de todas las reservas para filtrar las que se consideren anómalas o sospechosas de fraude. En el caso de detectar reservas sospechosas de fraude pueden ser comunicados a las autoridades pertinentes, que podrán emprender acciones legales contra el mismo.

PRECIO Y PAGO
Precios y moneda
Los precios y las ofertas que se presentan en el Sitio Web incluyen IVA (Impuesto sobre el valor añadido) y sólo son válidos para las reservas realizadas en línea a través del Sitio Web . Los precios son en Euros. No se incluye en los precios que se presentan en el Sitio Web la Tasa Turística (3.03€ por persona y noche).

Forma de pago
Para pagar el pedido el Cliente puede utilizar las siguientes modalidades:

  • Tarjetas de crédito: Visa, Visa Electron, MasterCard, Maestro. El cargo se realizará tras la confirmación de la reserva.

Cambios en el precio
Los precios que aparecen en el Sitio Web pueden estar sujetos a cambios. CASA JAM BARCELONA se reserva el derecho de cambiar los precios sin aviso previo. Sin embargo, tras la confirmación del pago por parte del cliente, los precios no podrán ser variados.

RESPONSABILIDAD
Estas Condiciones del contrato de reserva y pago de alojamiento en CASA JAM BARCELONA establecen todas las obligaciones y responsabilidades. No existen garantías, condiciones ni otros términos que sean vinculantes para CASA JAM BARCELONA, excepto las que se mencionan de forma expresa en estas Condiciones Generales.

Nada de lo que figura en estas Condiciones Generales limita ni excluye la responsabilidad de CASA JAM BARCELONA frente a:

  • la muerte o los daños personales causados por la negligencia de CASA JAM BARCELONA,
  • el fraude
  • cualquier incumplimiento de las obligaciones que impliquen las leyes nacionales vigentes ni
  • cualquier responsabilidad que no se pueda excluir por ley.

LEGISLACIÓN APLICABLE
Las reservas y pago realizadas a través del Sitio Web de CASA JAM BARCELONA y bajo estas Condiciones Generales están sujetas a la legislación española.

PLATAFORMA DE LA COMISION EUROPEA
La Comisión Europea facilita una plataforma de resolución de litigios en línea que se encuentra disponible en el siguiente enlace: http://ec.europa.eu/consumers/odr/ conforme al Art. 14.1 del Reglamento (UE) 524/2013. Sólo puede ser utilizado el site si “es consumidor residente en la UE si tiene quejas de productos o servicios comprados o contratados online a una empresa establecida en la UE”, reza el portal de la Plataforma. Es, por tanto, incompatible con conflictos generados con otros países.

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